Accounts Receivable with Dutch role.November 30, 2020
Senior QA EngineerMarch 2, 2021
- Support team members on various processes in P2P
- Be seen as a “go-to” information resource for other team members
- Liaison between managers and team members
- Review key metrics and communicate to managers to ensure KPIs are being met.
- Support training of new team members
- Be point of contact in GBS for global P2P projects
- Work with Global Process Owner for P2P and other Zones to support P2P global projects
- Liaise with management team to ensure projects are aligned with GBS P2P vision
- Able to communicate change effectively across different levels of the organization
- Review documentation associated with new global processes
- Accounting Quality Reviews (e.g. sample audits)
- Perform quality reviews, root cause analysis and resolve issues
- Deliver training as needed
- Build Strong Working Relationships with:
- Local Controllers and accountants for assigned affiliates
- Other GBS functions: GA, O2C, etc.
Create, Promote and Maintain Operational Excellence
- P2P Process improvement coordinator
- Champion throughout P2P a process improvement philosophy
- Identify, and work with the P2P team to identify, key process improvements
- Coordinate the delivery of P2P process improvements within the GBS and globally as appropriate
- Cross Tower Interactions Owner
- Work with GA and O2C to ensure that the required information is flowing in a timely fashion and adding value to the affiliates
- Identify key risk areas of concern within the other towers and ensure that management are aware
- Highlight and implement areas of improvement in the process
- Supports organizational changes.
- Demonstrates flexibility in providing coverage and/or availability for scheduling adjustments for unexpected absences, events, or meeting volume variances.
- Providing training to the business areas that support the processes. e.g. basic required training, or to improve efficiency of the processes
- Participates in internal and external educational opportunities relevant to the Information or customer service environment.
- Understand and follow all compliance policies, laws, regulations and The Red Book.
- Ensure adherence to all document retention requirements in line with
- Global Record Retention Schedule and any applicable local legal requirements, including filing, storing, archiving, and destroying documents at the end of the record retention period
- Ensure all SOx and Operational controls are completed and followed to level required and within agreed timeframe.
- Integrate compliance into daily activities.
- Comply with any corrective actions.
- Cooperate with investigations, monitoring and audits.
Minimum Qualification Requirements:
- +3 years SSC/GBS P2P experience.
- Business qualification with an accountancy focus at degree level or above
- Six Sigma and/or Proven track record with in house projects
- Able to communicate change effectively across different levels of the organization.
- General business/functional knowledge
- Advanced proficiency in using Microsoft Office software (Excel, Word, etc.)
- Strong interpersonal, written and oral communication skills
- Strong analytical skills
- Compliance and controls experience.
- Strong research and issues resolution skills
- Excellent active listening skills with effective verbal skills to respond to customers with a rational and empathetic manner.
- Able to work under pressure, juggling short deadlines, multiple priorities and concern for maintaining standards.
- Good time management skills.