Automation Technical Lead

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November 12, 2020

Automation Technical Lead

  • Permanent
  • Cork
  • Posted 2 weeks ago

The purpose of this position within the GBS Automation COE is to develop and deliver robotic automation for the finance global business solutions teams.  The GBS Automation COE is responsible for providing automation solutions through the use of robotics process automation and other automation solutions.

Responsibilities / Duties

  • Responsible for ensuring that the design, development, testing, and implementation of RPA bot’s meets all requirements prior to go live
  • Partner with Automation analyze team to review automation opportunities by analyzing processes and assessing feasibility for automation
  • Create solution design document as part of automation development process
  • Create and document test procedures and scenarios prior to launching User Acceptance Testing (UAT)
  • Develop process automation using automation software in accordance with automation team standards and best practices.
  • Conduct sprint validations with automation team and business during the development of the  project
  • Support business teams in testing activities, including integration testing, end-to-end (business process) testing and UAT
  • Ensure appropriate integrations between all RPA bots and required system applications
  • Develop system requirements, design, prototype, and test custom technology solutions, and support system implementation
  • Provide on-going operational support including upgrades, defect fixes and any Process change activities
  • Assists developers in the development process, including constructing and maintaining efficient, reusable and reliable code with robotic process automation software and tools
  • Assists developers with testing activities, including integration testing, end-to-end (business process) testing and user acceptance testing
  • Assists developers with problem identification/error resolution process, including tracking, repairing and reporting defects
  • Fine tune performance and operation issues that arise with RPA Bots
  • Creates, edits, revises and finalizes life cycle deliverables such as requirements specifications, solution design documents, and operating instructions (i.e. SOP)
  • Creates and maintains process, technical, project or other documentation, as may be required, to support development, project management and training
  • Performs code review of service provider automations and provides constructive feedback to ensure quality of code

Experience Required

  • Bachelor Degree in Business or Management Information Systems or Computer Science
  • At least 3-5 years of experience using robotics process automation software, preferably AA.
  • 5 –7 years of programmer experience with supply chain/finance/administrative business processes, systems and applications of varying scope and complexity
  • 3+ Years of hands-on development experience in RPA, developing macros, automation tools, and advanced excel
  • Experience with systems development life cycle and structured programming methods (both traditional and agile), including requirements definition, solution design, program development, testing, documentation, training, deployment, operations, support and maintenance
  • Track record of meeting and/or exceeding established client, project and performance goals
  • Track record of working on projects to success within established timelines and budgets
  • Exposure to performance measurement, continuous improvement (Lean / Six-Sigma)
  • Experience in programming (Python, R, Java, Powershell, VB / VBA and PL/SQL)

Additional preferences

  • Advanced Degree in Business or Management Information Systems or Computer Science
  • Experience with systems development life cycle and structured programming methods (both traditional and agile), including requirements definition, solution design, program development, testing, documentation, training, deployment, operations, support and maintenance
  • Experience working with third-party service providers is a plus
  • Good to have skills on Chatbot, OCR and other emerging technologies.

Critical Skills / Knowledge

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