Application Support Engineer
Purcelloleary are looking for a dynamic and enthusiastic person to join our client’s Application Support team. You will work closely with the Operations and Development teams. You will support the management, monitoring and troubleshooting of all the companies’ production systems. Communication skills, flexibility, and a desire to learn are essential. The ability to work on multiple concurrent priorities while maintaining attention to detail is essential.
The company operates on a 24*7 basis. The Application Support team cover between 08am and 12am including weekends and public holidays. Applicants must be available on a flexible basis to work the required shifts.
Key Responsibilities of Application Support Engineer
- Monitoring of all production systems and sub-systems
- Incident management, resolution, and escalation of issues on all environments
- Troubleshooting and investigating issues on all applications
- Maintain the documentation set on all applications and systems
Essential Requirements of the Application Support Engineer
- Fluent in English
- Bachelor’s degree or equivalent working experience
- Linux shell scripting experience
- Experience of Database, Web and Mobile applications
- A good knowledge of web technologies, PHP, CSS, JavaScript, HTML & React
- A good knowledge of object-orientated programming, Java or Python
- SQL Query skills (MySQL)
Desirable requirements of the Application Support Engineer
- Experience in an Application Support role preferred
- Experience working in a 24*7 production environment
- Experience supporting web, mobile web and mobile applications
- Experience supporting applications in written in PHP, Python, JavaScript and HTML