Application Support

Office Manager
June 16, 2021
Application Support
June 24, 2021

Application Support

  • Permanent
  • dublin
  • Posted 1 month ago

Our client are looking for a dynamic and enthusiastic person to join our Application Support team. You will work closely with the Operations and Development teams. You will support the management, monitoring and troubleshooting of all the companies’ production systems. Communication skills, flexibility and a desire to learn are essential. The ability to work on multiple concurrent priorities while maintaining attention to detail is essential.

The company operates on a 24*7 basis. The Application Support team cover between 0800 and 2400 including weekends and public holidays. Applicants must be available on a flexible basis to work the required shifts.

WHAT IS EXPECTED OF YOU for the Application Support role:

  •  Monitoring of all production systems and sub-systems
  •  Incident management, resolution and escalation of issues on all environments
  • Troubleshooting and investigating issues on all applications
  •  Maintain the documentation set on all applications and systems

WHAT YOU NEED for the Application Support role:

  •  Fluent in English
  •  Bachelor’s degree or equivalent working experience
  •  Linux shell scripting experience
  •  Experience of Database, Web and Mobile applications
  • A good knowledge of web technologies, PHP, CSS, JavaScript, HTML & React
  • A good knowledge of object-orientated programming, Java or Python
  • SQL Query skills (MySQL)

DESIRABLE:

  • Experience in an Application Support role preferred
  •  Experience working in a 24*7 production environment
  •  Experience supporting web, mobile web and mobile applications
  •  Experience supporting applications in written in PHP, Python, JavaScript and HTML
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